Shipping policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email or message with tracking details (if available).

Shipping Time

Estimated delivery times may vary depending on your location 2 to 5 days:

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping promotions, when available, will be clearly displayed on our website.

Order Tracking

If tracking is available for your shipment, you will receive tracking information once your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you as quickly as possible.